Clarity, control, and communication—built for modern debt management
Caporum’s Debtor Portal (“My Pages”) gives end users a clear, secure, and structured way to manage their obligations—while reducing operational load for your organization.
Designed specifically for debt collection and financial workflows, the portal creates transparency, improves communication, and supports better outcomes for both parties.
A better experience for debtors—and for you
The Debtor Portal provides a single place where users can:
- Understand their total debt, including interest and fees
- Take action—pay, request plans, or communicate
- Follow their case with full transparency
At the same time, you reduce manual handling, inbound calls, and administrative overhead.
Flexible by design
The Debtor Portal can be delivered in two ways:
- Standalone portal for communication, overview, and case handling
- Bundled with Payment Portal for a complete end-to-end payment experience
You choose the level of functionality based on your needs.
Key capabilities
Full debt overview
Provide users with a clear breakdown of:
- Principal amounts
- Accrued interest
- Fees and costs
Everything presented in a structured and understandable way.
Installment plans
Enable users to request and manage payment plans directly in the portal, reducing friction and improving repayment rates.
Communication built in
Allow direct communication between the debtor and your organization:
- Clear audit trail
- Structured messaging
- Reduced email and phone traffic
Event history
Give users full visibility into their case:
- Timeline of actions and updates
- Increased transparency
- Fewer disputes and misunderstandings
Designed for real user behavior
The Debtor Portal is developed mobile-first, ensuring a smooth and intuitive experience across devices:
- Optimized for mobile usage as the primary channel
- Fully responsive for desktop and tablet
- Light and dark mode support for user preference and accessibility
Users can interact with their cases anytime, anywhere—on the device that suits them best.
Secure and trusted access
Authentication is handled through Caporum’s Identity Provider, supporting strong electronic identification across the Nordics:
- BankID (Sweden)
- Signicat (Norway and Finland)
- Norway: BankID and national eIDs
- Finland: Bank-based authentication and Mobile ID via the Finnish Trust Network
This ensures secure, compliant, and familiar login experiences for end users in each market.
Fully branded to your business
The Debtor Portal is designed to feel like a natural extension of your organization:
- White-labeled interface
- Custom domain (your URL)
- Consistent look and feel with your brand
Your users stay in your environment—at all times.
Built for compliance and accessibility
- Hosted securely in Caporum’s Azure Cloud
- Designed to meet European Accessibility Act (EAA) requirements
- Supports multiple languages for cross-market use
This ensures your portal is inclusive, compliant, and ready for scale. familiar login experiences for end users in each market.
Why Caporum Debtor Portal?
- Secure, compliant, and scalable
- Purpose-built for debt collection workflows
- Improves transparency and user experience
- Reduces administrative workload
- Mobile-first with flexible user experience (light/dark mode)
A better way to manage debt interactions
Give your users clarity. Give your team efficiency.
All in one unified portal.