Client Portal (Collection Now)

Visibility, control, and efficient collaboration—built for modern debt collection

Caporum’s Creditor Portal (“Collection Now”) gives your clients real-time access to cases, financials, and performance—through a structured and secure interface.

The portal is designed to strengthen collaboration between debt collection agencies and their clients, providing transparency, control, and a shared view of data and progress.


Give your clients control—without increasing your workload

Collection Now brings everything together in one place, where clients can:

  • Register and manage cases
  • Track status, events, and financials
  • Access reports and key metrics

This reduces manual communication, reporting requests, and administrative overhead.

Flexible access and detailed configuration

The portal supports different client needs and organizational structures:

  • Granular configuration per client
  • Control over available features, data, and views
  • Support for multiple roles and permission levels

You decide exactly what each client can access and manage.

Key capabilities

Case management

Clients can:

  • Create new cases directly in the portal
  • Search and filter across their full portfolio
  • View detailed case information, including status and event history

All data is continuously updated, including costs and calculated interest.

Payments and financial overview

  • Register payments directly
  • View balances and transactions
  • Full transparency into how amounts are calculated

Client funds accounting

Provide clients with a structured overview of their funds:

  • Incoming and outgoing transactions
  • Clear accounting view

Reporting and insights

  • Generate standard reports directly in the portal
  • Monitor performance and trends
  • Export data when needed

Dashboard

A visual overview of key data:

  • Case distribution and status
  • Payment activity
  • Key performance indicators

Gives clients immediate insight without digging through data.

Built for real collaboration

Collection Now replaces fragmented communication with a shared, real-time view:

  • Always up-to-date information
  • Reduced need for manual reporting
  • Clear and consistent communication

Secure and controlled access

Authentication is handled through Caporum’s Identity Provider:

  • Multi-factor authentication (MFA)
  • Designed for corporate users
  • Role-based access control

Ensures a secure and reliable login experience.

Fully branded to your business

Collection Now is white-labeled by default:

  • Your branding and visual identity
  • Custom domain (your URL)
  • Seamless extension of your services

Your clients always stay within your environment.


Designed for modern usage

The portal is built for usability and flexibility:

  • Fully responsive (desktop, tablet, mobile)
  • Light and dark mode support
  • Multi-language support for international clients
  • Following European Accessibility Act (EAA)

Why Collection Now?

  • Real-time visibility for your clients
  • Reduced administrative workload
  • Flexible and configurable access
  • Secure, scalable, and compliant
  • Purpose-built for debt collection workflows

A better way to collaborate with your clients

Give your clients access to the right information—at the right time.
And create a more efficient day-to-day for both you and them.